SHINE BRIGHT with blue dIAMOND

Cancellations & Refunds

Cancellations & Refunds

Blue Diamond Hair Co Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect to cancellations and refunds.

  • Deposits are required for all services valued over $150.00.
  • All deposits will be applied to final payment of service.
  • All deposits are non-refundable. Deposits are transferrable.
  • No cancellations or changes to appointments are accepted with 48 hours of an appointment. A loss of deposit will result.
  • Reschedules/changes made up to 48 hours prior to a scheduled appointment will be processed without a fee.
  • All bookings secured with ‘expert’s choice’ online are subject to change/reschedule.
  • If unsatisfied with a provided service, you must contact Blue Diamond Hair Co within 48 hours.
  • Whilst clients are not entitled to a free correction, this may be offered prior to the option of a refund. 
  • If a free correction cannot be performed, a refund may be offered. 
 
info@bluediamondhairco.com.au
1800 424 726