Cancellations & Refunds
Blue Diamond Hair Co Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect to cancellations and refunds.
- Deposits are required for all services valued over $150.00.
- All deposits will be applied to final payment of service.
- All deposits are non-refundable. Deposits are transferrable.
- No cancellations or changes to appointments are accepted with 48 hours of an appointment. A loss of deposit will result.
- Reschedules/changes made up to 48 hours prior to a scheduled appointment will be processed without a fee.
- All bookings secured with ‘expert’s choice’ online are subject to change/reschedule.
- If unsatisfied with a provided service, you must contact Blue Diamond Hair Co within 48 hours.
- Whilst clients are not entitled to a free correction, this may be offered prior to the option of a refund.
- If a free correction cannot be performed, a refund may be offered.
1800 424 726